These policies are designed to help parent, teacher and student achieve a balance between optimum progress in the programme and the student’s active schedule. We believe planning ahead sets everyone up for success.

  1. Students are to come for classes as registered. Consistent study ensures that your child benefits most from the program and progresses according to plan.

  2. In the event that you cannot make it to class, booklets for the class are to be collected and to be done before the next class as the program works best with consistent study.

  3. You may reschedule classes but it is not encouraged. To do so, please make said arrangement at www.myeyeleveledge.com/reschedule. Only certain time slots are available for rescheduling and will change from time to time without prior notice.

  4. Classes can only be rescheduled within the 30 days of the class and no less than 12 hours from the class day. Books from classes that are not rescheduled will be given to the students at their ability. Classes can only be rescheduled once.

  5. If an arrangement cannot be made, booklets are to be collected and to be done at home. If your child does not show up for the arranged time, the books for that class will also be given to them in the next class they attend depending on their ability.

  6. If students arrive for class outside of schedule and uninformed, the centre and instructors will do their best to accommodate such emergencies. However, be prepared that:

    • Your child will have to wait until there is an empty slot.
      Please know that while some seats may be empty, certain slots are arranged as such to facilitate a good learning environment for a variety of study needs.

    • Your child will have to be more independent than usual during class.

    • If no slot can be made available, student will have to take the booklets back.

Our hope as teachers is that we can continue to work together in maintaining a good and consistent study environment for all students. By doing so, we can continue to ensure each student is set up to achieve their individual learning goals through the program.